酒店业人力资源管理中存在的问题及对策研究

XCLW27475  酒店业人力资源管理中存在的问题及对策研究  (字数：9730)

摘要

     随着我国经济的快速发展，第三产业的快速崛起以及国民国民收入的不断提高，酒店业是中国最早对外开放的行业之一，饭店业经过经过二十多年的发展，中国饭店业从小到大，由少到多。中国的酒店正在快速成长的过程中，需要先进的管理理念加以指导，再加上中国入世后市场的迅速发展，因此，许多中国的中高星级酒店都选择国外酒店集团进行管理，外方管理酒店在中国也取得了比较好的经营业绩。近两年来越多的国际品牌高端连锁酒店将中国列为重点发展区域，在硬件设施不断提升的同时，软件设施的建设也更为重要，而人才作为酒店最重要的软件设施，发展则相对滞后，因此做好人力资源管理，吸引高素质人才显得尤为重要，关系到酒店业的生存和发展。

关键词：酒店  人力资源   管理

Abstract

With the rapid development of China's economy, the third industry and the rapid rise of national income is constantly increasing, the hotel industry is one of the earliest Chinese opening up the industry, the hotel industry after more than and 20 years of development, China hotel industry from small to large, from less to more. The process of Chinese hotel is fast growing, need advanced management concept to guide the rapid development, coupled with the China market after entry into WTO. Therefore, many high star hotel China are the choice of foreign hotel group management, foreign hotel management in China have good operating performance. The past two years more international brands of high-end hotel chain will Chinese listed as the focus of regional development, in promoting the hardware facilities constantly at the same time, the construction of software facilities is more important, and the talent as the most important software of hotel facilities, development is lagging behind, so do a good job in human resources management, to attract high-quality talent is particularly important, the relationship between to the survival and development of the hotel industry.   

Keywords:  hotel    human resources    management