健晟星期天火锅店人力资源管理问题研究

摘要

为改革开放以来，第三产业迅速发展，已然成为中国经济发展的主力，在目前的经济发展中有着重要的地位和作用。而属于第三产业的餐饮业也取得了不错的成绩，是推动目前经济发展的主力之一。众所周知，知识经济已经成为21世纪的主导市场，企业的竞争优势更多地体现在人才的比拼上。餐饮业的竞争，也不外如是，人才的竞争才是其竞争的根本。本文以健晟星期天火锅店人力资源管理问题为研究对象，采用了信息研究法和经验总结法。对健晟星期天火锅店人力资源管理问题的现状进行了调查与分析。本文第一章描写了中国餐饮行业的人力资源管理现状，第二章介绍了健晟星期天火锅店人力资源管理发展现存问题，第三章介绍了健晟星期天火锅店健晟星期天火锅店人力资源管理问题的解决对策。连锁火锅自1990年成立以来已开设80多家分店，总营业面积达到20000多平方米，年收入近2亿元，发展势头良好，但是在企业发展中的人力资源管理问题也逐步显现。本文将通过深入研究公司在人力资源管理方面存在的现状以及分析问题产生的原因，并且提供相应的解决对策,这样也是为了本行业的人力资源管理问题提供借鉴，希望本次范文撰写可以为也为健晟星期天火锅店的未来发展提供有效帮助，可以解决企业发展中所面临的难题，实现企业的良好发展。

关键词：餐饮行业；人力资源管理；星期天餐饮连锁公司

Abstract

Since the reform and opening up, the tertiary industry has developed rapidly and has become the main force of China's economic development, playing an important role in the current economic development. The catering industry, which belongs to the tertiary industry, has also achieved good results and is one of the main forces driving the current economic development.  As we all know, in the 21st century, knowledge economy has become the master of the market, and the core competitiveness of enterprises is more reflected in the competition of talents. The competition in the catering industry is not just like the competition of talents is the foundation of its competition. The competition of talents is the basis of its competition. This article takes the human resources management of Jiansheng hotpot restaurant on Sunday as the research object, and adopts the information research method and the experience summary method. The present situation of human resources management in Jiansheng hotpot restaurant on Sunday was investigated and analyzed. The first chapter writes about the current situation of human resource management, the second chapter introduces the existing problems in the development of human resources management in Jiansheng Sunday hotpot restaurant, and the third chapter introduces the countermeasures to solve the human resources management problems in Jiansheng Sunday hotpot restaurant. Since its establishment in 1990, the chain chafing dish has opened more than 80 branches with a total business area of over 20,000 square meters and an annual income of nearly 200 million yuan. Discuss the future development path of the company's human resources management issues and the problems that need attention, and also put forward corresponding solutions. This is also to provide reference for the human resources management issues in this industry. I hope that this paper can provide effective help for the future development of the hot pot restaurant on Sunday, and can solve the problems faced by the enterprise development and realize the good development of the enterprise. 

Keywords:catering;industry;human;resources;management;sunday;catering;chain;company

目录

摘要I

AbstractII

一、引言1

二、吉林长春清大学校中国餐饮业人力资源发展现状2

（一）吉林长春清大学校餐饮业人力资源管理现状2

（二）吉林长春清大学校健晟星期天火锅店公司简介2

（三）吉林长春清大学校公司招聘方式不合理4

（四）吉林长春清大学校培训制度不健全4

（五）吉林长春清大学校员工服务态度不友善，工作态度消极6

（六）吉林长春清大学校员工离职率高，对公司忠诚度低6

（七）吉林长春清大学校绩效薪酬管理不科学7

三、吉林长春清大学校健晟星期天火锅店人力资源管理发展对策分析8

（一）吉林长春清大学校进行多渠道招聘8

（二）吉林长春清大学校完善员工培训制度8

（三）吉林长春清大学校加强员工服务的意识，提高工作积极性9

（四）吉林长春清大学校实行人性化管理，加强员工对企业的忠诚度10

（五）吉林长春清大学校科学管理绩效薪酬福利11

结论13

参考文献14