新生代知识型员工工作压力源研究

中文摘要

随着新生代知识型员工已经陆续进入职场成为职场上的主要力量，这一群体也逐渐获得管理学者的关注，成为企业管理研究中的主体。对新生代知识型员工的研究有利于丰富现有相关研究，向企业提出压力管理的实践措施，通过有效路径将压力转换为动力，缓解压力带来的不良影响，激励初入职场员工尽快融入工作环境和节奏，提高工作效率实现自我成长，帮助企业人员管理技术和业绩的提高。在知识经济时代，新生代知识型员工理应成为整个社会发展的关键性力量。然而在价值、财富大量被创造的过程中，知识型员工能感受到由组织和自身所带来的工作压力也日益凸显，严重威胁组织的可持续发展。本文利用文献法界定了新生代知识员工，探讨了新生代知识员工的特点和压力来源，并提出了对于新生代知识型员工压力管理基本解决对策。

关键词：新生代知识型员工；工作压力；压力源

English summary

With the new generation of knowledge workers has gradually entered the workplace has become the main force in the workplace, this group has gradually received the attention of management scholars, become the main body of business management research. The research on the new generation of knowledge workers is conducive to enriching the existing relevant research, proposing practical measures for stress management to enterprises, converting stress into motivation through effective paths, mitigating the adverse effects of stress, and encouraging new employees to integrate into the work environment and rhythm as soon as possible. Improve work efficiency to achieve self-growth, help enterprise personnel management technology and performance improvement. In the era of knowledge economy, the new generation of knowledge workers should be the key force for the development of the whole society. However, in the process of creating a large amount of value and wealth, knowledge-based employees can feel the pressure of work caused by the organization and themselves, which seriously threatens the sustainable development of the organization. This paper defines the new generation of knowledge workers by means of literature, discusses the characteristics and pressure sources of the new generation of knowledge workers, and puts forward basic solutions to the new generation of knowledge staff stress management.

Keyword:The new generation of knowledge employees; Work pressure; Pressure source

目录

一、前言1

（一）研究背景1

（二）研究意义1

二、概念界定1

（一）新生代知识型员工的概念界定1

（二）工作压力的概念界定2

（三）压力源分类3

三、新生代知识型员工的特点3

（一）崇尚快乐与自由3

（二）创新意识强3

（三）追求新鲜感4

（四）抗压力低4

四、工作压力对新生代知识员工的影响4

（一）积极影响4

（二）消极影响4

五、新生代知识型员工的压力来源5

（一）工作本身所产生的压力5

（二）工作环境和氛围所产生的压力5

（三）人际关系与沟通产生的压力5

（四）角色压力（角色模糊和角色冲突）产生的工作压力6

（五）职业发展产生的压力6

（六）工作家庭分界面产生的压力6

六、基于压力源的工作压力管理策略6

（一）基于工作本身的压力管理6

（二）基于工作环境和氛围的压力管理7

（三）基于人际关系与沟通的压力管理7

（四）基于角色压力（角色模糊和角色冲突）的压力管理7

（五）基于职业发展的压力管理8

（六）基于工作家庭分界面的压力管理8

参考文献10